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Microsoft Teams Phone System

Connect, collaborate, and call smarter with the trusted solution built natively into Microsoft Teams.

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Enable intelligent and flexible calling

VoIP and global PSTN calls

Place and receive calls effortlessly with Teams users or PSTN numbers, delivering reliable and seamless global voice connectivity.

Automated AI Insights & Actions

Access AI-powered notes, instant call summaries, and actionable insights with Intelligent Recap and Copilot in Teams Phone.

Next-Gen AI Voice Enhancements

Stay connected from anywhere and enjoy crystal-clear calls with voice isolation that blocks out background noise and other voices.

Streamlined Team Conversations

Collaboratively manage calls with smart features like seamless transfers, forwarding, simultaneous ring, and busy-on-busy control.

Intelligent Calling Experience

Access recordings and voicemails anytime with easy playback, and read call captions and transcripts in your chosen language.

Teams-Optimized Technology

Select from Teams-certified devices and enjoy a consistent, familiar, and reliable high-quality calling experience on any device.

Transform Calling with Teams Phone

Seamless Cloud Calling

Empower employees with reliable, high quality calling directly from Microsoft Teams, eliminating traditional phone system complexity.

Secure and Compliant

Protect every conversation with enterprise-grade security, encryption, and compliance standards designed for modern businesses.

Scalable and Cost-Efficient

Scale effortlessly as your organization grows while reducing telephony costs and simplifying infrastructure.

Empower your business with teams phone

Transform Teams into a powerful phone system with advanced calling features for every business.

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Digital Voice Service (DVS)

Enhance your business communication with powerful VoIP features, delivering crystal-clear voice calls and seamless, secure, intelligent real-time collaboration.

Internal Telephone Network (ITN)

Upgrade your organization's telephony system with ITN capabilities, offering a reliable solution for managing internal and external calls.

Corporate Phone Solutions

Boost team communication with modern business phone systems for seamless connectivity, advanced call management, and significantly improved overall productivity.

Take the next step with Teams

Contact Sales

Contact our sales team today for custom pricing on advanced calling solutions tailored for your organization. Let us help you simplify communication and boost productivity with Microsoft Teams Phone.

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Our Work Speaks For Itself

POA Solutions - Client Testimonials

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Our Partners

Frequently asked questions

Teams subscriptions include Teams Phone, allowing calls between Teams users and, with add-ons, to landlines and mobiles via PSTN. It offers cloud-based phone features like hold, transfers, and reporting, replacing traditional PBXs with a complete cloud telephony system. Note: Some Microsoft 365 and Office 365 plans no longer include Teams and require a separate license.

Teams Phone delivers full PBX capabilities, letting you call other Teams users directly. To reach external numbers, it connects to the PSTN via Teams Calling Plans, Teams Phone Mobile, Operator Connect, or Direct Routing, offering flexible telephony options.

Microsoft partners with Yealink, Crestron, Lenovo, Polycom, and AudioCodes to develop and certify a wide portfolio of desk phones, conference phones, meeting room systems and headsets that deliver high-quality and reliable calling experiences for Teams.

Offers for small and medium-sized businesses:

  • Teams Phone with Calling Plan combines a phone system and a domestic calling plan.
  • Teams Phone Standard is a phone system that does not include a Microsoft-provided calling plan for customers who wish to bring their own calling plan from a service provider. 

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