Microsoft Teams Phone System
Connect, collaborate, and call smarter with the trusted solution built natively into Microsoft Teams.
Enable intelligent and flexible calling
VoIP and global PSTN calls
Place and receive calls effortlessly with Teams users or PSTN numbers, delivering reliable and seamless global voice connectivity.
Automated AI Insights & Actions
Access AI-powered notes, instant call summaries, and actionable insights with Intelligent Recap and Copilot in Teams Phone.
Next-Gen AI Voice Enhancements
Stay connected from anywhere and enjoy crystal-clear calls with voice isolation that blocks out background noise and other voices.
Streamlined Team Conversations
Collaboratively manage calls with smart features like seamless transfers, forwarding, simultaneous ring, and busy-on-busy control.
Intelligent Calling Experience
Access recordings and voicemails anytime with easy playback, and read call captions and transcripts in your chosen language.
Teams-Optimized Technology
Select from Teams-certified devices and enjoy a consistent, familiar, high-quality calling experience on any device.
Empower your business with teams phone
Transform Teams into a powerful phone system with advanced calling features for every business.
Learn more about Teams Phone
Teams Phone a leading solution
Teams Phone is a leading unified communications as a service solution as supported by these expert analyst claims.
Gartner® Magic Quadrant™
Microsoft was named a Leader in the 2024 Gartner® Magic Quadrant™ for Unified Communications as a Service for the sixth year in a row, placing highest on the “ability to execute” axis and furthest on the “completeness of vision” axis.8
Our Work Speaks For Itself
POA Solution go above and beyond in what is required to make the customer happy and we are grateful for their services. Microsoft Teams is a very effective and easy to use tool for collaboration. Highly recommended!
Mohsin Raza Syed
I loved the response I got from POA Solutions. They are a team of proactive and professional people giving prompt response to client requests. I highly recommend them.
Dr. Kelly Van Sande
It was a great experience working with POA Solutions. Their consultation and customer engagement in each step made it easy for us to achieve our desired goals. Working with a responsive and technically intuitive support team was helpful and easy. We truly value their professionalism and ongoing support. We highly recommend them as a trusted technology partner.
Samman Islam
Our new SharePoint intranet has completely transformed the way we work. With custom solutions like a leave request portal and a training portal, our processes are faster and more organized. The team was professional, creative, and delivered everything on time.
Amani Meer
Migrating to SharePoint felt effortless with the right guidance. Our content, permissions, and data were moved securely without disrupting daily work. The team made the entire process smooth, efficient, and delivered exactly as promised.
Mark Handlovitch
The SharePoint intranet built for us has streamlined communication and brought all our tools together in one place. Features like custom portals and seamless document sharing have made teamwork easier and more efficient. The delivery was smooth, timely, and exactly what we needed.
Andrew Hayes
Featured technology partners
Take the next step with Teams
Contact Sales
Contact our sales team today for custom pricing on advanced calling solutions tailored for your organization. Let us help you simplify communication and boost productivity with Microsoft Teams Phone.
Frequently asked questions
Teams subscriptions include Teams Phone, allowing calls between Teams users and, with add-ons, to landlines and mobiles via PSTN. It offers cloud-based phone features like hold, transfers, and reporting, replacing traditional PBXs with a complete cloud telephony system. Note: Some Microsoft 365 and Office 365 plans no longer include Teams and require a separate license.
Teams Phone delivers full PBX capabilities, letting you call other Teams users directly. To reach external numbers, it connects to the PSTN via Teams Calling Plans, Teams Phone Mobile, Operator Connect, or Direct Routing, offering flexible telephony options.
Microsoft partners with Yealink, Crestron, Lenovo, Polycom, and AudioCodes to develop and certify a wide portfolio of desk phones, conference phones, meeting room systems and headsets that deliver high-quality and reliable calling experiences for Teams.
Offers for small and medium-sized businesses:
- Teams Phone with Calling Plan combines a phone system and a domestic calling plan.
- Teams Phone Standard is a phone system that does not include a Microsoft-provided calling plan for customers who wish to bring their own calling plan from a service provider.
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Frequently asked questions
Teams Phone has transformed our communication infrastructure. Our client-facing teams now operate from a single platform, ensuring compliance and seamless connectivity.
Microsoft partners with Yealink, Crestron, Lenovo, Polycom, and AudioCodes to develop and certify a wide portfolio of desk phones, conference phones, meeting room systems and headsets that deliver high-quality and reliable calling experiences for Teams.
Offers for small and medium-sized businesses:
- Teams Phone with Calling Plan combines a phone system and a domestic calling plan.
- Teams Phone Standard is a phone system that does not include a Microsoft-provided calling plan for customers who wish to bring their own calling plan from a service provider.
Microsoft Teams Phone smart communication and seamless collaboration with the only external phone calling solution native to Teams. We understand that many small to medium-sized businesses may need additional assistance to understand and take advantage of all its capabilities. If you need further assistance, we offer a complementary consultation program.
Contact Sales
Contact our sales team today for custom pricing on advanced calling solutions tailored for your organization.
Find a partner
Get in touch with trusted Microsoft partners to find up-to-date Microsoft-based services for your business needs.
POA Solutions exceeded our expectations during our transition to Microsoft’s cloud services. Their knowledgeable and accessible team provided excellent support, making the shift smooth and pleasant. We look forward to continuing our partnership for future IT needs.
Agustin Hernandez Agustin Hernandez , Head Technology Support, Agustin Hernandez Law Firm